Email Settings and Information for Configuring Your Email in Our System.

Your email server is falconmail.webhostny.com. 

The server only accepts secure connections.

Username:

Your username is your full email address.

Webmail:

Webmail access: go to https://falconmail.webhostny.com

IMAP Settings:

Server name falconmail.webhostny.com
Port is 993 Init SSL/TLS

SMTP settings:

Server name is falconmail.webhostny.com

Security Init SSL/TLS
Port: 465, or 587

We require authentication for SMTP

Mobile Devices:

If using the ActiveSync protocol, the server is falconmail.webhostny.com

If using the CalDAV, protocol, the  server is falconmail.webhostny.com

Here’s how to enable MFA for web access:
1. Go to https://falconmail.webhostny.com. Enter your email and password, then click the Manage Multi-Factor Authentication link just below the Enter button. (Don’t click the Enter button.)

2. When you click the link, the button will change to “Manage Multifactor Authentication.” Now click the button.

3. Next you’ll see “A secondary authentication method must be configured for your account.”

4. Click “Add an authenticator app,” then scan the QR code with your app and click verify.

5.

 6. The site will generate a set of recovery codes. Make sure to save them somewhere secure.

7. Make sure to save the entry in the password app.

Here’s how to activate password self-service:

1. Once you successfully log in to Pronto webmail, you will see a gear icon for Preferences at the bottom of the left menu. Click it to go to your settings.
    
2. On the Settings menu, click Password (the first item under General).
3. You will need to enter your current password at the top, but you don’t need to change your password unless you want to.
4. Enter an alternate email address in the “E-mail Password to” field under “Forgotten Password Recovery.”
   
5. After this, if you click the “Forgot password” link on the login screen, the system will send your password to that alternate email.